Wednesday 22 January 2014

Crates Keswick receives 2013 Award for Claim Service Excellence





The inaugural Skippers’ Plan Award for Claim Service Excellence was presented to Crates Marine Sales, Keswick at last week’s Toronto International Boat Show. With the award, Skippers’ Plan Insurance annually honours the company that provides the best claim service based on post-claim surveys and client feedback.


“We strive to provide outstanding claim service but we cannot deliver on this promise without industry partners committed to the same level of excellence,” notes Andrew Robertson,Vice President of` The CG&B Group that operates Skippers’ Plan marine insurance. This was the initial presentation of the recognition that will now be awarded each year at TIBS.

Greg Crate (left) and Andrew Robertson
In accepting his company’s accolade, Greg Crate affirmed that Crates is dedicated to taking every aspect of pleasure boating very seriously and that extends to claims management. Founded some 80 years ago, Crates this year is opening its sixth location in Belleville ON, an area that has been previously underserved with first class marine repair facilities.

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